Term & Conditions

Last Updated: September 11, 2026

Welcome to Ayka Home Decor. By accessing or using our website and purchasing products from us, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. ABOUT AYKA HOME DECOR

Ayka Home Decor operates an online store offering rugs, carpets, and related home décor products.

Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “Ayka Home Decor” refer to Ayka Home Decor. The terms “you,” “your,” and “customer” refer to the person accessing our website or purchasing our products.

2. USE OF OUR WEBSITE

By using our website, you confirm that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide during checkout is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will not attempt to interfere with the operation or security of our website.
  • You will not copy, reproduce, distribute, or misuse our website content without written permission.

We reserve the right to restrict or terminate access to our website if we reasonably believe that these Terms & Conditions have been violated.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, dimensions, colors, materials, and other product information displayed on our website are accurate.

However, colors may appear slightly different depending on your device, monitor, browser, lighting, or screen settings.

For handmade rugs, minor variations in color, texture, pile direction, pattern, shape, or finishing may occur due to the handcrafted nature of the product. Such variations are a natural characteristic of handmade products and should not automatically be considered defects.

Product dimensions may also have minor variations due to manufacturing and handmade processes.

4. PRICING

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing, product information, or other errors that may appear on the website.

If an order has been placed at an incorrect price due to a technical or administrative error, we may contact you regarding the order and may cancel the order where appropriate.

Any applicable taxes, shipping charges, customs duties, or other fees will be displayed or communicated where applicable.

5. ORDERS & ORDER ACCEPTANCE

Placing an order on our website constitutes an offer to purchase the selected product.

After placing an order, you may receive an order confirmation by email or other available communication. An order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to accept, reject, or cancel an order for reasons including:

  • Product availability
  • Incorrect pricing or product information
  • Payment issues
  • Incomplete or incorrect customer information
  • Suspected fraudulent activity
  • Shipping limitations
  • Other legitimate business or operational reasons

If we cancel an order after payment has been received, the eligible amount paid for the cancelled order will be refunded through the applicable payment method or process.

6. PAYMENT

Orders must be paid using the payment methods available at checkout.

You confirm that you are authorized to use the payment method provided for the purchase.

We may use third-party payment processors to securely process transactions. Payment processing may also be subject to the terms and policies of the relevant payment provider.

7. SHIPPING & DELIVERY

We aim to process and dispatch orders within the estimated processing time shown on the website or communicated at the time of purchase.

Delivery times are estimates and may vary depending on destination, shipping provider, customs clearance, weather, holidays, remote locations, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delays caused by the carrier or customs authorities may be outside our direct control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

8. INTERNATIONAL ORDERS & CUSTOMS

For international orders, the customer may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Customs rules vary by country, and customers are responsible for understanding and complying with applicable import requirements.

Ayka Home Decor cannot guarantee the exact amount or timing of customs-related charges.

9. RETURNS & REFUNDS

Returns and refunds are subject to our Return & Refund Policy.

Before returning a product, customers should review the applicable return requirements, including eligibility, time limits, product condition, packaging requirements, and return shipping responsibilities.

Certain products may not be eligible for return, including products that are custom-made, personalized, or otherwise identified as non-returnable on the product page or applicable policy.

Refunds, where approved, will generally be processed after the returned product has been received and inspected.

10. CANCELLATION

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may not be accepted once an order has entered production, customization, packing, or shipping.

For custom-made or personalized rugs, cancellation terms may differ because production may begin specifically for the customer.

Any approved cancellation refund will be processed according to the applicable order and refund policy.

11. CUSTOM & MADE-TO-ORDER PRODUCTS

Some Ayka Home Decor products may be made-to-order, customized, or produced according to customer-selected specifications.

For customized products, customers are responsible for confirming measurements, colors, designs, and other specifications before production begins.

Once production has started, changes or cancellations may not be possible.

12. HANDMADE PRODUCT VARIATIONS

Many of our rugs are handmade or artisan-crafted. As a result, each piece may have subtle variations in:

  • Color
  • Texture
  • Pattern
  • Shape
  • Pile height
  • Dimensions
  • Weaving or tufting details

These characteristics are a natural part of handmade craftsmanship and contribute to the individuality of each rug.

13. INTELLECTUAL PROPERTY

All content on the Ayka Home Decor website, including but not limited to:

  • Product photographs
  • Product descriptions
  • Logos
  • Brand names
  • Graphics
  • Designs
  • Website layout
  • Text
  • Videos
  • Other original materials

is owned by or licensed to Ayka Home Decor and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use our content without prior written permission.

14. USER REVIEWS & CONTENT

If you submit a review, photograph, testimonial, comment, or other content to us, you agree that you have the right to submit that content.

You grant Ayka Home Decor permission to use, reproduce, display, and publish such content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, abusive, misleading, offensive, fraudulent, or otherwise inappropriate.

15. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Website functionality may occasionally be affected by maintenance, technical issues, third-party services, internet disruptions, or other circumstances beyond our reasonable control.

16. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services, advertising platforms, or other technology providers.

Your use of third-party services may be subject to the terms and privacy policies of those third parties.

17. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Ayka Home Decor will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

18. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government restrictions, customs delays, war, civil unrest, technical failures, or other unforeseen events.

19. PRIVACY

Your use of our website is also subject to our Privacy Policy.

We collect and process personal information in accordance with our applicable privacy practices and legal requirements.

20. CHANGES TO THESE TERMS

We may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised Last Updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

21. GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable law.

22. CONTACT US

If you have questions regarding these Terms & Conditions, your order, or our products, please contact Ayka Home Decor through the contact information provided on our website.

Ayka Home Decor

Email: support@aykahomedecor.com

Phone: +91 7275355203

Business Address: Khamaria, Bhadohi, Up, India-221306